- nanagotti.comaccepts returns on in stock clothing items only. Pre-Order or Pre-Sale are made-to-order and cannot be returned or exchanged.
- You may return eligible items in their original condition within 10 business days from shipment arrival. Returns must be unworn, unaltered, and unwashed with all tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.
- Nana Gotti reserves the right to refuse return of any merchandise that does not meet the above return requirements at Nana Gotti’s sole discretion.
- Nanagotti.com does not provide return shipping labels and shipping charges for returned item(s) are the client’s responsibility. We recommend shipping returned merchandise via FedEx, UPS or DHLwith tracking. Please be sure to request adequate insurance to cover the shipment. Nana Gotti will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.
- Withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products.
- Discounted items are final sale. We do not offer returns or exchanges on discounted items.